Save time with AI-generated timeline highlights in Dynamics 365
Streamline the process of reviewing record activity with timeline highlights – AI-generated summaries of emails, notes, appointments, ta...
12 months ago
Microsoft Dynamics 365 Customer Engagement: Latest updates
Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Major update of Dynamics 365 Business Central 2023 release wave 2 (BC23) is available for existing customers
Hi, Readers.Dynamics 365 Business Central 2023 wave 2 (BC23) is generally available last week. More details: General availability: Dynami...
1 year ago
Business Central 2023 wave 2 (BC23): Get list of companies using Business Central connector in Power Automate (List companies action)
Hi, Readers.The public preview for Dynamics 365 Business Central 2023 release wave 2 (BC23) is available. Learn more: Link. I will contin...
1 year ago
Analyze the impact of AI-enhanced customer service with Copilot analytics
Copilot analytics in Dynamics 365 Customer Service offers deep insights into the operational impact of an organization’s investment in AI-enha...
1 year ago
Enhanced Case experience – Full case form – Dynamics 365 Customer Service
Enhance Case Experience is currently available only for the Customer Service Workspace app which targets to increase the productivity of the a...
2 years ago
How we can use GPT-4 to continually improve AI models in Dynamics 365 and Power Platform
Across Dynamics 365, Power Platform, and Viva Sales, we've introduced, and will continue delivering, a cascade of AI capabilities to help busi...
2 years ago
How to Integrate Salesforce with Microsoft Dynamics 365 with a No-code Solution
Businesses today are looking for best-of-breed solutions for every aspect of their operations in order to improve efficiency and accuracy acro...
2 years ago
Power Virtual Agents: Creating adaptive cards with PowerFX
If you're a Power Virtual Agents user, this article provides a tutorial on creating adaptive cards with PowerFX - perfect for those looking to...
2 years ago
Dynamics 365 & Outlook integration – the gift and a curse
Like much of the Microsoft stack Dynamics plays nice with Outlook and a handy app allows you to view records, track emails etc without even le...
2 years ago
Holiday Hacks: Stay Productive this Holiday season with Microsoft Dynamics 356 CRM productivity apps!
Holiday seasons are a challenging time for organizations to maintain their productivity levels. Even with dedicated and skilled staff, it can ...
2 years ago
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