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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Boost your team’s performance with the Adherence Tracker

Maintaining adherence to schedules and ensuring that service representatives are consistently available during their shifts is crucial for del...

2 months ago

List solution details and their components using Power Automate Flow

With the increasing flexibility of Power Automate, it is now possible to retrieve lists of solution details and components within flows. This ...

1 year ago

How to streamline sales and marketing with Copilot

In this video, you'll learn how Copilot can streamline sales and marketing processes to improve the customer experience. Lori Lamkin, Corporat...

1 year ago

De copilote à collègue: l'évolution du rôle de l’IA dans la définition de notre travail avec Dynamics et la Power Platform

As the impact of AI continues to grow, it is rapidly transforming the world of work, particularly in the realm of business applications like M...

2 years ago

Certification and Skills in Microsoft Dynamics 365

Microsoft Dynamics 365 offers a range of certifications for different roles, providing easy access to descriptions of certifications for both ...

1 year ago

Dynamics 365 vs. Power Apps licensing – What you need to know

Microsoft’s licensing model is complex, particularly with the functionality crossovers between Dynamics 365 and Power Apps. Recently, th...

1 year ago

Career advice I wish I knew when starting my career: Insights from a Senior Director & People Manager

In this post, Michelle Mancini, a Senior Director and People Manager at Avanade, shares valuable career advice for Dynamics 365 or Power Platf...

1 year ago

Business Central 2023 wave 1 (BC22): Usability improves for item tracking codes visibility, creation of new entries

Dynamics 365 Business Central 2023 wave 1 (BC22) is generally available last month. More details: Dynamics 365 Business Central 2023 rele...

2 years ago

Hiring A Microsoft Dynamics 365 Developer: Why and How

It is undeniable that Microsoft Dynamics 365 products will boost the value of your products for customers. There is a high demand for Microsof...

2 years ago

Add a QR code to Dynamics 365 forms and reports

QR codes are very present in our daily lives as a way to share information, URLs, or other data quickly. In this post, we’ll learn how t...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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