Microsoft Dynamics 365 Customer Engagement: Latest updates

Back to Basics # 72: Limit Special Characters Using a Webresource in Dynamics CRM

Recently we got a requirement to restrict user to enter special characters. Step 1 : Use the below method for restricting special characters S...

Azure DevOps Integration with Dynamics 365

The integration of Azure DevOps with Dynamics 365 offers numerous benefits for organization. First and foremost, it enables organization to ha...

5 benefits of becoming a Dynamics 365 dev?

5 benefits of becoming a Dynamics 365 dev? I often try to persuade .NET devs to the dark side: Power Platform and Dynamics 365! They look at m...

How IOT is useful in Microsoft Dynamics Field Service?

IoT recognizes the value of human time, both the time of the client and the service representative. IoT makes it possible to consistently prov...

Level up customer journeys with advanced orchestration features in Dynamics 365 Marketing

Marketers design customer journeys to provide the right message at the right time for customers to take the next step. However, with customers...

Ashley Steiner on The MVP Show

In this podcast episode, Ashley Steiner, an independent consultant specializing in Dynamics 365 Sales and Dataverse integration, joins the sho...

Power Apps Contribution to the CRM Applications

Customer relationship management (CRM) is one of the vital operations in any business that help the business to thrive. So, businesses are loo...

How to – Provision / Setup Omnichannel for Customer Service trial – Dynamics 365

In this post, we’d start by creating a trial of Dynamics 365 CustomerService. Open – https://dynamics.microsoft.com/en-us/customer...

Customize Work List Cards

If you're eager to customize your work list cards in Dynamics, then get ready for some good news! The feature I'm about to discuss in this art...