Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks,...
I guess that most of my readers will already be aware of this, as I’ve been spamming LinkedIn with the news: I wrote a book! The book is...
📢 Now Time to Explore Global Inventory Accounting in Microsoft Dynamics 365! 🌍 I’m excited to dive into one of the most powerful featu...
For ages, we’ve been ferociously encouraging the integration of developer practices, such as source control and ALM, into the Dynamics 3...
Introduction As businesses rely increasingly on technology and project management continues to evolve, innovative solutions like Microsoft Dyn...
Embarking on a journey to learn a new technology can be both exhilarating and challenging. The Power Platform and Dynamics… The post Mas...
Dynamics 365 is no more a traditional Microsoft Product Suite. Let’s not focus on traditional license selling, selling Dynamics 365 requires c...
To setup Facebook Channel, Login to https://developers.facebook.com/, create a new account or use an existing developer account Create a new F...
A sales management platform plays an integral role in closing ROI and revenue for businesses of all sizes. Therefore, having… The post D...
If you use Dynamics 365 Sales for customer engagement, you can enjoy seamless integration in the lead-to-cash process by using Business Centra...
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