Loading...

All Articles Videos Podcasts

Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Transition from Unified Service Desk to Customer Service workspace

On April 1, 2026, we will be deprecating the Microsoft Dynamics 365 Unified Service Desk (USD) with CRM Online application with an end of supp...

27 days ago

Fixed – CRM service call returned an error: The number of decimal places on quantity needs to be 0 or less for Quote Product (Dynamics 365 / Dataverse/SSIS)

While running an SSIS Package that creates Quote Product records, we got the below error – CRM service call returned an error: The number of d...

5 months ago

Browse and Search Segment Membership in Customer Insights - Journeys

A really cool custom page to browse and search segments in Customer Insights - Journeys real-time marketing! This post will show you how to ...

6 months ago

Dynamics 365 Business Central: Check if a plan/license configuration was customized in AL

Hi, Readers.Today I would like to share another mini tip about Business Central, how to check if a plan/license configuration was customi...

7 months ago

CRM Sales Analytics in Power BI | Gain Insights into Future Revenue

This Power BI showcase focuses on analyzing CRM sales data, which is commonly found in platforms like Salesforce or Microsoft Dynamics. The ob...

9 months ago

Reset Auto Number Seed in Dynamics 365 Sales | Power Automate and Plugin Solution

If you're struggling to reset the Auto Number field seed in Dynamics 365 Sales, this blog post is for you. It provides guidance on how to rese...

9 months ago

How to Create Custom Workflows in Microsoft CRM

Microsoft CRM is a robust platform that enables you to automate business processes through workflows. While out-of-the-box workflows offer a r...

1 year ago

Working with Content Blocks in Touchdown for Dynamics 365 and Power Apps

It’s easy to add, move, delete, and format Content Blocks in Touchdown for Dynamics 365 and Power Apps! Transcript This is Steve Pestillo from...

1 year ago

Pipeline View in Microsoft Dynamics 365

Pipeline view is a control introduced by Dynamics 365 for visualizing records of the entities, displaying them on a graph, and focusing on the...

1 year ago

A Guide to Setting Up Unified Routing for Exceptional Customer Service in Microsoft Dynamics 365

In today's global business landscape, providing exceptional customer service is essential for any company to thrive and remain competitive. Ho...

1 year ago

Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!

* Yes, I agree to the privacy policy