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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Introducing the new summary experience in Dynamics 365 Sales

We’re excited to announce a major upgrade to how sellers interact with Copilot summaries in Dynamics 365 Sales. Beginning with the 2025 Releas...

3 months ago

Dynamics 365 Field Service : Adjust inventory levels

Managing inventory is a critical part of field service operations. Whether it’s correcting stock discrepancies, accounting for damaged goods, ...

3 months ago

No need for a full-time Dynamics 365 developer? 🤔

No need for a full-time Dynamics 365 developer? 🤔 Power Platform is amazing for no-code/low-code solutions. ✨ But sometimes you need a develo...

1 year ago

Preparing for Copilot in Dynamics 365 Customer Service

Satish Reddy By Satish Reddy | Reading time 4 mins Watch as Satish Reddy, CEO of Aha Apps, and Praveen K Ravela, CTO of AMC Technology, o...

1 year ago

Dynamics 365 Media and Entertainment Accelerator

The media and entertainment industries have better solutions available in the extended power platform common data model through the use of Dyn...

2 years ago

Elevate Customer Experience with Voice Channel in Microsoft Dynamics 365 Customer Service

In today's fast-paced world, customers expect instant information and quick resolutions to their issues. Exceptional customer service is a cru...

2 years ago

Send Trailing Follow-Up email in Microsoft Dynamics 365 CRM using Power Automate Flow

Microsoft Dynamics 365 CRM allows users to send an Email to any recipient through Power Automate Flow. Recently we received a requirement to s...

2 years ago

Unleash the Power of Using External Storage for Your Dynamics 365 Attachments

Do you still have your Microsoft Dynamics 365 attachments inside Dynamics? Given the Dynamics 365 storage pricing and the performance e...

2 years ago

Dynamics 365 Project Operations: Approving time entries using the Project Approver Admin role

In this post, we learn how to approve time entries in Dynamics 365 Project Operations using the Project Approver Admin role. The Lite version ...

2 years ago

How to delete users from Dynamics 365/ Power Platform

Hello everyone and welcome to my blog. In today’s blog I will discuss about a preview feature that allow you to delete users from Dynami...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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