Loading...

Announcing New Feature in Dynamics 365 Map: Live Chat for Better Communication with On-Field Agents

Announcing New Feature in Dynamics 365 Map: Live Chat for Better Communication with On-Field Agents

MappyField 365 has introduced a new feature called Live Chat that aims to improve communication between managers in the office and agents in the field. With this feature, managers can seamlessly connect with on-field agents using a chat interface to give them instructions and answer queries.

The Live Chat feature is expected to boost the efficiency of operations and improve the productivity of agents who will no longer need to leave the field to seek clarification or direction from their managers. By integrating with Dynamics 365 Map, MappyField 365 provides an all-in-one solution for organizations that require real-time support for their on-field agents.

If you're looking to streamline communication and boost the productivity of your field agents, this feature is a big plus. The Live Chat feature takes the first step towards effective communication that is essential for business success in a world where field operations are becoming increasingly critical.

The post Announcing New Feature in Dynamics 365 Map: Live Chat for Better Communication with On-Field Agents appeared first on CRM Software Blog | Dynamics 365.

Published on:

Learn more
Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM
Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM

Microsoft Dynamics 365 experts providing comparisons and opinions to professionals in the CRM selection process since 2009

Share post:

Related posts

MappyField 365: A Fun Dive into Geospatial Visualization of Dynamics CRM Data

Looking for a fun and visual way to dive into Dynamics CRM data? Look no further than MappyField 365! This tool allows you to visualize custom...

10 months ago

Why Calendar 365 is the Best Choice for Dynamics 365 CRM Users

For Dynamics 365 CRM users who are looking for a powerful and intuitive tool to manage their busy schedules and tasks, Calendar 365 is highly ...

1 year ago

CRM in Airlines: Flying High with AI and Microsoft Dynamics 365

In this article, we explore the benefits of implementing a Customer Relationship Management (CRM) system in airline businesses, and how Micros...

1 year ago

Automate Field Service Operations with Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service is a powerful software that automates and streamlines field service management operations. With advanced ...

1 year ago

Helping companies get Customer Relationship Management right!

If you're struggling to optimize your company's CRM system, this post is for you. Written by author JC Quintana, this helpful guide dives into...

1 year ago

Create and Assign Sales Territories within Microsoft Dynamics 365 CRM - What you should know!

If you're looking to improve team cohesion, morale, and drive increased sales in your sales organization, then Territory Management might be w...

1 year ago

Webinar: Territory Management, Optimized Routing, Live Tracking, etc – catch the wave of Maps Integration within Dynamics 365 CRM!

If you're looking to optimize routing, manage territories, and track the movements of your team in real-time, then this webinar on maps integr...

1 year ago

Territory management solution for Microsoft Dynamics 365 CRM – A quick introduction!

If you're looking for a comprehensive solution to manage territories in Microsoft Dynamics 365 CRM, then this quick introductory video is perf...

2 years ago

D365 CE Summit: Explore Real-Time Location Tracking, Auto Scheduling, Territory Management, Optimized Routing, and more within Dynamics 365 CRM

The D365 CE Summit is a comprehensive platform that allows you to leverage the power of Dynamics 365 CRM for your business. With features such...

2 years ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy