Try the agent call quality survey in Dynamics 365 Customer Service
In Dynamics 365 Customer Service, you can use the agent call quality survey to quickly pinpoint and address any issues that may be affecting y...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
In Dynamics 365 Customer Service, you can use the agent call quality survey to quickly pinpoint and address any issues that may be affecting y...
The other day, I received a request about „What happened to the Bot Author role?“. Do you recall that role from the old Power Virt...
Virtual tables in Dataverse open up a world of possibilities for smoother data access and integration. This video explores the latest enhancem...
This video is a step-by-step guide to creating virtual tables in Dataverse using the Virtual Connector Providers. With this easy-to-follow tut...
If you're interested in trying out the new features of Power Virtual Agents before making a purchase, you're in luck! In response to community...
The Center of Excellence Starter Kit has received significant updates as of December 2022, aimed at improving governance and monitoring capabi...
Good news for users of Power Virtual Agents! The platform has expanded its language support with four new preview languages, namely Czech, Fin...
If you're interested in the latest happenings in the world of Power Platform, this virtual happy hour is worth checking out. Featuring an hour...
In this episode of the Power Platform Virtual Happy Hour, the focus is on community and the importance of building, defining, and fostering a ...
This video showcases the potential of integrating Power Virtual Agents bots as skills with Bot Framework bots. The content of the video revolv...