Try the agent call quality survey in Dynamics 365 Customer Service
In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...
If you're a fan of Microsoft's Power Virtual Agents, you'll be pleased to know that as of November 15th, these capabilities are now included i...
AI is now everywhere. In Power Virtual Agent, you can also use AI Capability to use Generative AI so that Chatbot can respond to the user. In ...
Recently a new feature to added to Power Apps to add your Power Virtual Agent...
Virtual tables in Dataverse open up a world of possibilities for smoother data access and integration. This video explores the latest enhancem...
This video is a step-by-step guide to creating virtual tables in Dataverse using the Virtual Connector Providers. With this easy-to-follow tut...
If you're interested in trying out the new features of Power Virtual Agents before making a purchase, you're in luck! In response to community...
The Center of Excellence Starter Kit has received significant updates as of December 2022, aimed at improving governance and monitoring capabi...
If you're interested in the latest happenings in the world of Power Platform, this virtual happy hour is worth checking out. Featuring an hour...
Join in the fun of the May edition of the Power Platform Virtual Happy Hour, where the Canadian Nicks - Nick Doelman and Nicholas Hayduk, ente...