Try the agent call quality survey in Dynamics 365 Customer Service
In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...
AI is now everywhere. In Power Virtual Agent, you can also use AI Capability to use Generative AI so that Chatbot can respond to the user. In ...
If you're seeking to revolutionize the world of AI assistants, then the newly added generative AI features in Microsoft Power Virtual Agents a...
Virtual tables in Dataverse open up a world of possibilities for smoother data access and integration. This video explores the latest enhancem...
If you're interested in trying out the new features of Power Virtual Agents before making a purchase, you're in luck! In response to community...
The Center of Excellence Starter Kit has received significant updates as of December 2022, aimed at improving governance and monitoring capabi...
In the latest release of wave 2 in Dynamics 365, Microsoft has introduced several new features to provide a better experience for its users. O...
The new and improved authoring canvas for Power Virtual Agents is now available for Public Preview and it comes with a host of advanced featur...
The Power Apps portals just got even more powerful with the announcement of the general availability of Power Virtual Agents integration. With...
Join in the fun of the May edition of the Power Platform Virtual Happy Hour, where the Canadian Nicks - Nick Doelman and Nicholas Hayduk, ente...