Try skill-based agent search in Dynamics 365 Customer Service
Dynamics 365 Customer Service just got better with the new skill-based agent search feature, announced in this post. With this feature, agent ...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
Dynamics 365 Customer Service just got better with the new skill-based agent search feature, announced in this post. With this feature, agent ...
If you're looking to integrate generative AI solutions into your business operations, the integration between Power Virtual Agents and Azure A...
If you're interested in learning about the lifecycle of a bot in Power Virtual Agents, this video is the perfect resource for you. In it, you'...
If you're a Power Virtual Agents user, this article provides a tutorial on creating adaptive cards with PowerFX - perfect for those looking to...
In this post, you will learn what Power Virtual Agents are and the simple steps to create chatbots that can be easily deployed to your website...
This video provides a comprehensive overview of the latest features added to Power Virtual Agents. As a low-code chatbot builder, Power Virtua...
When Transfer to agent action is used in Power virtual agent, the list of context variables passed to omnichannel customer service app is list...
Looking to streamline maintenance in Dynamics 365 Asset Management? Look no further than Power Virtual Agents. In this quick video tutorial, y...
The Microsoft Business Applications Launch Event brought with it a lot of exciting new features for users of Power Virtual Agents. In this blo...
Learn about the powerful capabilities of Microsoft Power Virtual Agents by signing up for the trial. This tutorial, presented by Srinath Pega,...