Use Copilot to generate knowledge articles from resolved cases – Dynamics 365 Customer Service
To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience ...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience ...
Power Automate is a powerful tool that can help automate workflows in your organization. However, there are times when you need to terminate a...
In this blog post, you will learn how to build additional data dimensions in Power BI that can aid in filtering data in various ways, and also...
If you're a Power Platform admin, you can now assign licenses via Intelligent Recommendations, which are now available in a public preview! Th...
In this episode, Santosh Somayajula, a Principal Product Manager in Azure, talks about the new Copilot for Azure service, which is currently i...
Below is the default notification the agent receives on incoming conversations/calls. It is defined through the below out-of-the-box template....
If you're looking to sharpen your Power Query skills, this tutorial presents an intriguing Excel Power BI Challenge that involves converting a...
In this 21st video of the #PowerPages30DaysLearningChallenge series, you'll learn how to customize the header and footer of your Power Pages s...
Microsoft's newest pay-as-you-go program allows Independent Software Vendors (ISVs) to pay for their connector usage by customers. DocuSign is...
Adding a flow for your Power Apps just got easier! We are happy to announce the new Power Automate pane in the Power Apps Canvas Studio. Witho...
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