Configure Case Handling Time widget for the Case form – Dynamics 365 Customer Service
The Case Handling Time widget (preview) can be added to the Case Form, giving a focused way to track case resolution efficiency. By using this...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
The Case Handling Time widget (preview) can be added to the Case Form, giving a focused way to track case resolution efficiency. By using this...
The era of AI came upon us quickly, and many business leaders are scrambling to determine AI strategies that provide the best way forward for ...
Are you looking to customize your Dynamics 365 Model Driven Apps? This tutorial can help! In this post, you'll learn how to set a custom home ...
Get an introductory look at Dynamics 365 Sales through this informative video. The video provides a comprehensive overview of the software, hi...
In this article, we’ll look at how to integrate Asana (a project management tool) with Dynamics 365. We have three scenarios: Scenario 1...
Microsoft 365 and Office 365 licenses will soon have a new service plan called Immersive Spaces in Teams. Rollout is expected to begin in mid-...
Copilot (preview) for Dynamics 365 Customer Service provides the following features – To enable it, navgiate to Customer Service Admin Center ...
This blog post is about the author's music project and the release of their first song. The author explains that they haven't been posting on ...