Microsoft Dynamics 365 Marketing Insights: Latest updates

5 Challenges of Duplicate Dynamics 365 CRM Data and How to Solve Them!

Duplicate CRM data can hinder your company at every level. If left unaddressed, 15-30% of your CRM data could be duplicates. These duplicates ...

Dynamics 365 Customer Insights is here

Dynamics 365 Customer Insights is here It’s a combination of two existing apps: – Dynamics 365 Marketing (journey) – Dynamic...

Announcing New Feature in Dynamics 365 Map: Live Chat for Better Communication with On-Field Agents

MappyField 365 has introduced a new feature called Live Chat that aims to improve communication between managers in the office and agents in t...

Copilot for Dynamics 365 Customer Service

Microsoft's new AI feature called 'Copilot' is making waves in the tech community, and it's set to revolutionize the way we work with Dynamics...

Demos of Top Marketing, Business Process, and Digital Adoption Tools in the MSDW Spring Showcase

Microsoft Dynamics 365 Sales has become one of the most powerful CRM solutions available on the market today. With every new release comes a h...

Create sales tasks and phone calls directly from Real-time Dynamics 365 Marketing Journeys

Handing over a good lead to the sales team at the right time is important. Knowing when a prospect needs further enrichment is valuable. Woul...

The 3 Items from the 2022 D365 Marketing Release Wave 2 Plan that Have Us Most Excited

Microsoft announced its Dynamics 365 Marketing Release Wave 2 plan! In today’s post, we share 3 enhancements that have us especially intrigued...

DISABLE SECURITY DEFAULTS FOR DYNAMICS 365 ENVIRONMENT

Logging in to a Dynamics 365 Trial environment can result in a security prompt each time you attempt to sign in. These prompts are from Office...

New Feature: Document Management in Outbound Email Campaigns

This blog post provides insight on how the Real-Time Marketing Asset Library in Dynamics 365 Marketing can be used to host public PDF document...

Microsoft Dynamics 365 User Community

Welcome to the Microsoft Dynamics 365 User Community, a LinkedIn group and podcast dedicated to meeting the interests and needs of the Dynamic...