Microsoft Dynamics 365 Customer Experience Analyst : Set up conversation intelligence.
Conversation Intelligence in Microsoft Dynamics 365 Sales is an AI-powered feature that helps sales teams gain deeper insights from their cust...
Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.
Conversation Intelligence in Microsoft Dynamics 365 Sales is an AI-powered feature that helps sales teams gain deeper insights from their cust...
Work orders are at the heart of Dynamics 365 Field Service. They represent service requests or jobs that need to be completed—whether it's a r...
In Dynamics 365, impersonation allows actions to be performed on behalf of another user, enabling more flexible and secure workflows. For inst...
Using spatial annotations is as straightforward as joining a Teams meeting or making a call. With the front-facing camera, users share their v...
In the ever-growing, data-driven world, businesses are turning to location intelligence for additional insights, optimized operations, enhance...
Businesses can be empowered to efficiently visualize Dynamics 365 data on a map with Maplytics. Data visualization makes data analysis and cor...
In this informative post, you'll learn how to leverage Copilot in Dynamics 365 Customer Service to create knowledge drafts from cases. Copilot...
This post is all about forecasting case volumes on a daily and 15-minute interval basis in Dynamics 365 Customer Service. The author emphasize...
Maplytics has reached an important milestone in its journey to become a leading Dynamics 365 CRM maps integration software. The team is elated...
In today's enterprise landscape, work routing plays a vital role in intelligently directing incoming customer service records, allowing for th...
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