Microsoft Dynamics 365 Marketing Insights: Latest updates

Simplify Dynamics 365 Privileges with RetrieveUserSetOfPrivilegesByIdsRequest

Verifying user privileges in Dynamics 365, such as access to prvReadQuote for compliance or operational purposes, often involves identifying w...

The Complete Guide to Dynamics 365 CRM Translation – Custom entities, field text et al.

Struggling to translate CRM field values in Dynamics 365? You’re not alone. As businesses expand across regions, language should never be a ba...

Dynamics 365 Field Service : Create inspections without work orders

In Dynamics 365 Field Service, inspections play a crucial role in collecting structured data from the field. Traditionally, inspections are li...

Leveraging AI in Dynamics 365 Customer Insights and Journeys

Introduction Microsoft recently surveyed customers and found that 91% are more inclined to interact with brands that keep track of… The ...

How to Leverage Chat Feature in Dynamics 365 Customer Service

Introduction Are you struggling to deliver the exceptional customer service your clients expect? Do disjointed customer data, frustrated custo...

How Microsoft Dynamics 365 CRM Benefits Small Businesses

Introduction With growing market competition, small businesses need every advantage they can get to survive and thrive. One crucial aspectR...

Guide to Debugging Code with Console Apps for Plugins, Azure Functions, and Custom Workflows in Microsoft Dynamics 365

If you're a developer working with the Microsoft Dynamics 365 platform, you'll be interested in this guide to debugging code with console apps...

Transition to real time journeys – the time is now 

Dynamics 365 Customer Insights and Dynamics 365 Marketing are coming together as one offering named Dynamics 365 Customer Insights, an AI driv...

History of Dynamics 365 Business Central/NAV

This is a history of the various versions of Dynamics 365 Business Central/NAV. (Ignore some minor versions and region-specific versions) Summ...

From Atomic Energy to Microsoft's FastTrack: Paul Mare's Insightful Journey and Guided Tour of Dynamics 365 Implementation

Join Paul Mare, an experienced Microsoft manager, on a fascinating journey through his career as he shares insights about the design, architec...