How to Configure Generative AI Plugin in Copilot for Improved Customer Service
Microsoft has added new AI features to Dynamics 365 Customer Service to improve customer support. One of the most useful additions is the Cust...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Microsoft has added new AI features to Dynamics 365 Customer Service to improve customer support. One of the most useful additions is the Cust...
Introduction In today’s fast-paced service industry, businesses struggle with manually processing service requests, assigning technicians, and...
Cumulative Update (October, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25: General availability: Dynamics 365 Busine...
Hi, Readers.Today I would like to briefly talk about a qustion I saw in the Dynamics 365 Community yesterday, how to hide all comment lines in...
Satish Reddy By Satish Reddy | Reading time 4 mins Watch as Satish Reddy, CEO of Aha Apps, and Praveen K Ravela, CTO of AMC Technology, o...
While trying to delete the Unit records related to the “Distance Units of Measure for Resource and Asset Location Management” unit...
Through booking rules, we can specify custom JavaScript methods, that can be used to run validation checks, before creation or update of a boo...
Using the Write an email functionality of Copilot in Dynamics 365 Customer Service, the agents can quickly create responses, which they can us...
An average savings of 12 minutes per appointment travel, or approximately 12 hours per day, resulting in an operational savings of $5,000 per ...
This is a video tutorial that walks you through the process of emulating hierarchies using field parameters in Power BI. You will learn how to...
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