All Articles Videos Podcasts

Microsoft Dynamics 365 Field Service: Latest updates

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Enhance File Management with the Attachment Control in Dynamics 365

Managing customer interactions efficiently requires having all related information, documents, screenshots, and other supporting files, readil...

18 days ago

AI-powered proactive engagement and conversational journeys with Microsoft Dynamics 365 in public preview

Great customer service depends on delivering great personalized experiences. To meet these expectations, companies need to commit to keeping u...

1 month ago

Boosting Customer Service Efficiency with Multisession and Productivity Tools in Custom Apps within Dynamics 365 CRM

Meet Jack, a customer service representative working at a B2B company. He often finds himself too busy and stressed under a constant stream of...

4 months ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（November, 2024）

Cumulative Update (November, 2024) for Microsoft Dynamics 365 Business Central is now released. BC25: Released Updates for Microsoft Dynamics ...

8 months ago

Live Chat for Dynamics 365 – Transform Website Visitors into Leads Instantly with our New Omnichannel App!

Effective communication is key to driving sales and ensuring exceptional customer service. To help businesses streamline their communication p...

8 months ago

Microsoft 365 admin center: New self-service purchase and trial settings

The Microsoft 365 admin center is introducing new settings for Global admins to manage self-service trials and purchases, with the rollout beg...

11 months ago

2022 Release wave 1 - My Watchlist

Microsoft has announced the 2022 release wave 1 plan for Dynamics 365 and Industry clouds, and this informative post highlights some watchlist...

3 years ago

How to – Provision Unified Routing in Dynamics 365 Customer Service Hub

Unified Routing can be configured in Customer Service Hub or Omnichannel Admin Center. To configure it for Dynamics 365 Customer Service, navi...

3 years ago

DYNAMICS 365 UPDATE RECORD OWNER AFTER ASSIGNREQUEST DEPRECATED

In this tutorial, the author explains how to update the owner of a record in Dynamics 365 using C#. Previously, the AssignRequest message was ...

3 years ago

Dynamics 365 Business Central – Better Financial Management

If you're looking to optimize your financial management strategies, Dynamics 365 Business Central is the solution you need. In this post, you'...

4 years ago

Previous Next

Microsoft Dynamics 365 Field Service: Latest updates

Sidebar