Microsoft Dynamics 365 Field Service: Latest updates

Dynamics 365 Business Central: How to change Zero (0) of Flowfield field to Dash (-) on the page

Hi, Readers.Today I would like to share another mini tip about Business Central, how to change Zero (0) of Flowfield field to Dash (-) on the ...

Dynamics 365 Business Central: OnValidate (Field) Trigger in Power Automate (Trigger a flow when a field is modified) – Business events

Hi, Readers.Today I would like to discuss a question I’ve been asked frequently. Is it possible to run OnValidate (Field) Trigger in Power Aut...

Extend D365 Customer Service Copilot with Prompt Plugins (preview)

If you are a service organization, you have a lot to look forward to with this brand new preview feature for Dynamics 365 Customer Service! Th...

Resizing the Omnichannel Communication Panel | Dynamics 365 Customer Service

If you're looking for ways to improve the customer service experience within Microsoft's Dynamics 365 Omnichannel, resizing the communication ...

D365 Customer Service: New Dialer Experience(preview)

Microsoft has recently announced improvements to the dialer in Dynamics 365 Customer Service, as part of the 2023 release wave 2. The new dial...

Frontline updates in Microsoft Teams, Windows 365, Copilot & Dynamics 365 Field Service

New capabilities for your frontline workers, including Windows 365 Frontline experience, Copilot in Dynamics 365 Field Service for more stream...

🛠️ Want to know more about Field Service with Remote Assist? 🖥️

🛠️ Want to know more about Field Service with Remote Assist? 🖥️ 📅 Coming Saturday (27/5) Devikumari Krishna is going to tell us about it. �...

CHECKING DIRTY FIELDS IN DYNAMICS 365 USING JAVASCRIPT

In Dynamics 365, it is crucial to know which fields have been modified on the form during an update. While creating a plugin to receive data o...

Modernized Case Grids

The Dynamics 365 Customer Service has introduced a new feature called Modernized Case Grids that provides relevant information about cases to ...

Modify and delete multi-table lookups within Dynamics 365 CRM

In this tutorial, we'll dive into the process of modifying and deleting multi-table lookups within Dynamics 365 CRM. Previously, we explored c...