Microsoft Dynamics 365 Field Service: Latest updates

Dynamics 365 Business Central: How to change Zero (0) of Flowfield field to Dash (-) on the page

Hi, Readers.Today I would like to share another mini tip about Business Central, how to change Zero (0) of Flowfield field to Dash (-) on the ...

How Copilot in Dynamics 365 Empowers Customer Service Representatives with Practical Tools

Customer Service Representatives (CSRs) are pivotal in delivering exceptional customer experiences. Copilot in Dynamics…

Dynamics 365 Business Central: OnValidate (Field) Trigger in Power Automate (Trigger a flow when a field is modified) – Business events

Hi, Readers.Today I would like to discuss a question I’ve been asked frequently. Is it possible to run OnValidate (Field) Trigger in Power Aut...

Resizing the Omnichannel Communication Panel | Dynamics 365 Customer Service

If you're looking for ways to improve the customer service experience within Microsoft's Dynamics 365 Omnichannel, resizing the communication ...

Microsoft named as a worldwide Leader in four IDC MarketScapes for Field Service Management & Service Life-Cycle

Across all industries and around the world, field service leaders face any number of challenges in areas including digitalization and moderniz...

Frontline updates in Microsoft Teams, Windows 365, Copilot & Dynamics 365 Field Service

New capabilities for your frontline workers, including Windows 365 Frontline experience, Copilot in Dynamics 365 Field Service for more stream...

🛠️ Want to know more about Field Service with Remote Assist? 🖥️

🛠️ Want to know more about Field Service with Remote Assist? 🖥️ 📅 Coming Saturday (27/5) Devikumari Krishna is going to tell us about it. �...

Transforming Your Customer Experience with Dynamics 365 Portal

Providing an exceptional customer experience is now crucial for every business to succeed, given the continuously changing needs of customers....

Modernized Case Grids

The Dynamics 365 Customer Service has introduced a new feature called Modernized Case Grids that provides relevant information about cases to ...