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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Abstracts: November 5, 2024

In this episode, Microsoft senior principal researchers Chris Hawblitzel and Jay Lorch join host Amber Tingle to discuss “Verus: A Practical F...

1 year ago

Abstracts: November 4, 2024

In their 2024 SOSP paper, researchers explore a common—though often undertested—software system issue: retry bugs. Research manager Shan Lu an...

1 year ago

Declarative agents update

Jeremy Thake catches up with Andrew Connell to talk through the latest updates you can work with now in Declarative agents inside of Microsoft...

1 year ago

Episode 507 - Azure Verified Modules

Gabriel Monteiro Nepomuceno, a Software Engineer and Cloud architect in Microsoft's ISE team, explains the concept of Azure Verified Modules (...

1 year ago

Episode 387 – Windows on ARM: Physical Hardware vs Virtual Machines, App Compatibility, and Other Considerations

Welcome to Episode 387 of the Microsoft Cloud IT Pro Podcast. In this episode, Scott and Ben dive into a discussion around Ben's newly purchas...

1 year ago

Intern Insights: Vaishnavi Ranganathan with Angela Busheska

Every year, interns from academic institutions around the world apply and grow their knowledge as members of the research community at Microso...

1 year ago

Microsoft 365 Copilot - Small Business Guide to Set Up Copilot

Take a look at how wave two of Microsoft 365 Copilot can specifically help your small business by leveraging the secure application of generat...

1 year ago

AI apps - Control Safety, Privacy & Security - with Mark Russinovich

What are prompt injection attacks and how do you stop them? How do you avoid deceptive responses? Can AI traffic be end-to-end encrypted? We'l...

1 year ago

Episode 122 – Interivew with Vesa Juvonen and Waldek Mastykarz

https://www.youtube.com/embed/uL0IO4h9AIA

1 year ago

How to Choose the Right Models for Your Apps | Azure AI

With more than 1700 models to choose from on Azure, selecting the right one is key to enabling the right capabilities, at the right price poin...

1 year ago

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