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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 126 – SharePoint Agents with Vlad Catrinescu

https://www.youtube.com/embed/dfXX6Py_7DY

1 year ago

Episode 512 - WAF and WARA on the Azure Podcast

Senthuran Sivananthan comes on the show to talk about the Well-Architected Framework (WAF) and Well Architected Resiliency Review (WARA). &nbs...

1 year ago

Episode 394 – Prepare your Microsoft 365 Tenant for Copilot Success

Welcome to Episode 394 of the Microsoft Cloud IT Pro Podcast. In this episode, we explore everything you need to know to get your Microsoft 36...

1 year ago

Ideas: Bug hunting with Shan Lu

Struggles with programming languages helped research manager Shan Lu find her calling as a bug hunter. She discusses one bug that really haunt...

1 year ago

Episode 125 – New M365 Features in 2025

https://www.youtube.com/embed/E8Jbf3rmS8M

1 year ago

Episode 393 – Microsoft Teams Meeting Room Solutions with Alex Mooney

Welcome to Episode 393 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben is joined on the show by Alex Mooney from Logitech. The two...

1 year ago

Ideas: AI for materials discovery with Tian Xie and Ziheng Lu

How do you generate and test materials that don’t exist yet? Researchers Tian Xie and Ziheng Lu share the story behind MatterGen and MatterSim...

1 year ago

High Performance Computing in Azure - with Mark Russinovich

See the latest innovations in silicon design from AMD with new system-on-a-chip high bandwidth memory breakthroughs with up to 7 terabytes of ...

1 year ago

Episode 392 – Building Confidence In Your Microsoft Copilot Deployment with AvePoint CTO John Peluso

Welcome to Episode 392 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben interviews AvePoint CTO John Peluso. Listen in as they disc...

1 year ago

Episode 511 - Semantic Kernel and File Shares

Cale and Sujit discuss their current projects in Azure as 2024 comes to a close. They also cover a ton of AKS updates. Semantic Kernel makes i...

1 year ago

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