Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 109 – Accessibility within Microsoft tools

In this episode, the focus is on accessibility within Microsoft's suite of tools. The team delves into the various accessibility features embe...

7 months ago

How Microsoft 365 Copilot can work with your external data

Bring external data into your Microsoft 365 Copilot experience to ground generative AI results using connectors and plugins. Use Microsoft Gra...

12 months ago

Power BI integration with Microsoft 365 apps & Sharing Improvements

Find and use Microsoft Power BI updates through native installation with Microsoft 365 apps. Collaborate on reports and datasets as you work i...

1 year ago

Partner showcase: OnePlace Solutions with Cameron Dwyer

Ayca Bas talks to Cameron Dwyer about the journey that OnePlace Solutions has had building products on Microsoft 365. Go try their product at ...

1 year ago

Power BI integration with Microsoft 365 apps & Sharing Improvements

Find and use Microsoft Power BI updates through native installation with Microsoft 365 apps. Collaborate on reports and datasets as you work i...

1 year ago

How to Build and Deliver Apps Fast and Scalable with Azure Container Apps

Build and deploy container-based apps and microservices at scale, with the new fully managed Azure Container Apps service. Jeff Hollan, server...

2 years ago

Single SIM-enabled Number for Teams calls, Mobile & Desk Phones

The new Teams Phone Operator Connect Mobile service is an industry first that lets you use a single SIM-enabled mobile phone number across you...

2 years ago

Build, Scale & Operate Kubernetes Workloads in Azure | 2022 Updates

Simplify your Kubernetes experience, without compromising the power of what it can do. If you're experienced or new to cloud-native apps, you'...

2 years ago

Episode 281 – Fast account switching comes to M365 web apps

In Episode 281, Ben and Scott talk through how account switching for M365 web apps works and then some updates around Azure AD and how change ...

2 years ago

Episode 423 - Azure Cache for Redis

In episode 423 of the AZ Podcast, Kyle Teegarden, a Senior PM in the DevDiv group, updates listeners about Azure Cache for Redis, highlighting...

2 years ago

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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

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