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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Declarative agents update

Jeremy Thake catches up with Andrew Connell to talk through the latest updates you can work with now in Declarative agents inside of Microsoft...

8 months ago

Enable Copilot for Microsoft 365 FAST

Roll out Microsoft Copilot for Microsoft 365 at scale in three quick steps. See the methods for each to efficiently enable Copilot services: ...

1 year ago

What is the Windows App? + GPU support coming to Windows 365

Provide powerful Windows experiences on any device based on individual needs. Get a unified experience from the Windows App: Windows 365- pro...

1 year ago

Microsoft Entra ID Beginner's Tutorial (Azure Active Directory)

Simplify and improve security for sign-in experiences with Microsoft Entra ID, the new name for Azure Active Directory. Microsoft Entra ID is ...

1 year ago

Unlimited collaboration insights with Microsoft Graph and Azure Synapse Analytics

This is a 360-degree view into how to bring big data from Microsoft 365 and related services into Azure Synapse Analytics with Microsoft Graph...

2 years ago

Unlimited collaboration insights with Microsoft Graph and Azure Synapse Analytics

This is a 360-degree view into how to bring big data from Microsoft 365 and related services into Azure Synapse Analytics with Microsoft Graph...

2 years ago

Episode 303 – We don’t talk about Viva

It is Techtober and we're fundraising for Girls Who Code. Go to https://give.girlswhocode.com/msclouditpro and donate today to help ensure gir...

2 years ago

Episode 434 | Microsoft Ignite 2021 Microsoft 365 Recap

Tune in to episode 434, the first of two episodes where AC & CJ look back at the recent Microsoft Ignite 2021 virtual conference! In this ...

3 years ago

Office and Microsoft 365 Apps Deployment & Update Management 2022

If you're running Office 2016 or earlier, see your best options to configure Office for deployment and how you can predictably manage updates ...

2 years ago

Episode 435 - HPC on Azure

In this episode, the team sits down with Bill Paxson and Rob Futrick to delve into the world of Azure High-Performance Computing (HPC). They d...

2 years ago

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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

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