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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Microsoft Dynamics 365 Customer Experience Analyst : Create and edit goals

In Dynamics 365 Sales, goals are used to track and measure performance against defined business objectives, helping sales teams stay aligned w...

26 days ago

Dynamics 365 WhatsApp Integration: Trigger vs Segment Customer Journeys – Explained!

Pop quiz! You get two messages: 📩 A generic promo email you might read later 💬 A WhatsApp message that lands right after you b...

4 months ago

Dynamics 365 Business Central: How to save reports directly to SharePoint via AL (Graph API) – Manual and Automatic

Hi, Readers.We discussed Dynamics 365 Business Central: How to import/read files from SharePoint (document library) to Business Central via AL...

7 months ago

Automated Regression Testing for Mobile Apps – Dynamics 365

Introduction The contemporary business landscape is characterized by a heightened demand for immediate access and seamless experiences. Mobile...

1 year ago

{Do you know} Automate seamless handoffs between marketing and sales in dynamics 365 customer insights

Hello Everyone,Today I am going to share my thoughts on Automating seamless handoffs between marketing and sales.Let's get's started.To automa...

1 year ago

Introducing Tracked components for Dynamics 365 Supply Chain Management

Tracked Components is the latest feature in the Dynamics 365 Supply Chain Management's manufacturing capabilities, which was released in versi...

1 year ago

Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service has introduced Copilot capabilities that provide field service managers with an AI-powered assistant. By ...

1 year ago

Microsoft Dynamics 365 vs. Competing Solutions

Introduction In today’s market, a good customer relationship management (CRM) system is the glue that binds loyalty and profitability. Therefo...

1 year ago

Handling Data at Scale: Dynamics 365’s Robust Data Management

Introduction In the digital age, businesses are inundated with vast amounts of customer data. From transactional histories and customer servic...

1 year ago

CREATE OR UPDATE (UPSERT) RECORDS USING ALTERNATE KEYS IN DYNAMICS 365 SDK

If you're working with Dynamics 365 SDK and need to create or update records using alternate keys, this post is for you. The post walks you th...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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