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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Simplify Your Sales Process with Dynamics 365 Sequence Manager

Sequence Manager in Dynamics 365 Sales is a productivity tool that helps sales teams automate and standardize their engagement process with le...

2 days ago

How to Prioritize Business Process Flows (BPFs) on Dynamics 365 Kanban with Global & Personal Pins

Managing multiple Business Process Flows (BPFs) in Dynamics 365 CRM can quickly become overwhelming. Teams often waste valuable time manually ...

3 days ago

Optimizing Agent Productivity with Dynamics 365 Contact Center: A Copilot-first Cloud Contact Center

Table of Contents Introduction The gap between rhetoric and reality is closing with Artificial Intelligence (AI) taking on every aspect…...

9 months ago

Dynamics 365/CRM Data Risks with AI

Satish Reddy By Satish Reddy | Reading time 4 mins Watch as Satish Reddy from Aha Apps and Microsoft MVP Alan Garcia from Own Company dis...

1 year ago

How to get formula suggestions from AI by simply providing the expression in Dynamics 365 CRM

Dynamics 365 CRM has introduced a new datatype Formula to explore more on adding a Power Fx formula column into Dataverse. You can follow the ...

1 year ago

Dynamics 365 Customer Service vs. Competitors: A Comparison

Introduction Did you know that 88% of customers say the experience a company provides is as important as its products… The post Dynamics...

1 year ago

Why Dynamics 365 is the Best CRM Solution for MSMEs ?

If you want to see a Big Change in your business, give it the power of Microsoft Dynamics 365 CRM, one of the best tools for effortless succes...

2 years ago

5 Benefits Gained from Automated Approval Workflows in Dynamics 365 Sales with CPQ

Speed is a key component of closing deals, and automated approval workflows can help achieve this efficiency in Dynamics 365 Sales with CPQ. T...

2 years ago

Create Custom APIs in Dynamics 365 CRM | Power Platform

Here's how you can implement Custom API in Dynamics 365 CRM and use the API in external applications.

3 years ago

CREATE DYNAMICS 365 ENTITY IN SDK

If you're looking to create a custom entity in Microsoft Dynamics 365 using SDK, this tutorial provides a step-by-step guide on how to do so. ...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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