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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

AI-first CRM systems: Learnings from organizations making the switch

With Microsoft Dynamics 365, organizations are embracing a modern, AI-first approach that redefines productivity and customer engagement. The...

1 month ago

The Future of Sales CRM is AI-Driven: How new AI Features in Dynamics 365 are Showing the Way

Do you know “Companies utilizing AI have experienced over a 50% increase in lead generation claims resources. Also, as per the resources, “Com...

2 months ago

New Dynamics 365 Update – Disable Deletion of Core Mappings Restriction in CRM

As Dynamics 365 CRM continues to evolve, Microsoft frequently introduces new settings and features that streamline configuration and make the ...

5 months ago

How to Use the .gitignore File Effectively in Dynamics 365 CRM Projects?

Microsoft Dynamics 365 CRM developers often need to manage various files, including solution export files, code files, configuration settings,...

8 months ago

Webinar: Master CRM with Mind Maps and Kanban Boards: Smart Visualization Techniques for Dynamics 365!

Understanding complex Dynamics 365 CRM data can feel like navigating through a tangled web. With intricate relationships between records and a...

1 year ago

{How to} Timeline Highlights help users quickly access actionable record updates on Dynamics 365 Customer Service

In this post, the author shares tips on how to use timeline highlights feature to provide quick access to actionable record updates on Dynamic...

1 year ago

Try the agent call quality survey in Dynamics 365 Customer Service

In Dynamics 365 Customer Service, you can use the agent call quality survey to quickly pinpoint and address any issues that may be affecting y...

1 year ago

Deliver projects on time and on budget with Dynamics CRM 2016

If you're looking for a solution to effectively manage project delivery within your organization, Dynamics CRM 2016 might just be what you nee...

8 years ago

Get More Renewals with Dynamics 365 Sales to Increase B2B Subscription Revenue

In the present day's subscription economy, subscription management plays a significant role in the revenue growth of businesses. If you're a b...

2 years ago

Project Service module features in Dynamics 365 Customer Engagement (CE)

In Dynamics 365 CE, Project Service is used to manage service based projects. The below flow explains how a project service flow looks like. T...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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