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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Dynamics 365 Fundamentals retirement

Microsoft recently announced the retirement of the Dynamics 365 Fundamental courses, exams, and certifications on 31st December 2025: MB-910 D...

14 days ago

New Release: Merge Duplicate Records Automatically in Dynamics 365 CRM with Master Deciding Rules!

If you work with Dynamics 365 CRM every day, you’ve likely faced this challenge: Two records for the same customer appear in your search resul...

1 month ago

What’s New in Dynamics 365 CRM in 2025 Release Wave 1?

And it’s finally time — Microsoft has unveiled the 2025 Release Wave 1 for Dynamics 365 CRM. Each year, Microsoft releases two waves of ...

5 months ago

Webinar: Mailchimp Campaigns to Customer Journey Insights Get All Within your Dynamics 365 CRM!

If your business uses Dynamics 365, chances are you’re also using Mailchimp for email marketing. However, managing both separately is a hassle...

7 months ago

New and Retired Microsoft Dynamics 365 Certifications

Microsoft has recently shared updates regarding new and retired certifications for Microsoft Dynamics 365. This post provides an overview of t...

1 year ago

Integrate Microsoft Dynamics 365 with Other Software

Real-time data integration has become a crucial element in today's fast-paced business environment if companies strive to stay competitive. Ki...

2 years ago

Marketing Content Management in Dynamics 365 Marketing

This video is a comprehensive guide on Marketing Content Management in Dynamics 365 Marketing, offering valuable insights and tips to help you...

2 years ago

Microsoft Dynamics 365 and Power Platform Tehcno-Consulting Services by Inogic!

Inogic Dynamics 365 professional services team has been empowering businesses to master Microsoft Dynamics 365 through customizations and conf...

2 years ago

Modernized Case grid for Dynamics 365 Customer Service

Are you seeking to add a little extra flavor to your case views in Dynamics 365 Customer Service? If so, you'll be pleased to know that as of ...

2 years ago

Microsoft Dynamics 365 Outlook Integration: Demo

This video showcases the seamless integration between Microsoft Dynamics 365 and Outlook, offering you a comprehensive understanding of how th...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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