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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Use the Contact Center AI summary for call quality management

An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has enabled the option, service...

3 months ago

The 10 Best Keyboard Shortcuts for Dynamics 365 Business Central

Hi, Readers.In Business Central, keyboard shortcuts aid accessibility and can make it easier and more efficient to navigate to different areas...

7 months ago

Dynamics 365 Business Central: How to quickly get field length from table number and field number

Hi, Readers.Today I would like to share another mini tip about Business Central, how to quickly get field length from table number and field n...

1 year ago

Associate and Disassociate Record in CRM2016

Looking to associate and disassociate records in CRM2016? Look no further than this informative post by Dilip Kumar Sinha. In this post, you'l...

9 years ago

How to Call Custom Action from JavaScript in Dynamics 365 using Xrm.WebApi.online.execute?

Custom actions in Microsoft Dynamics 365 (or Power Apps) allow you to encapsulate business logic and execute it from various contexts, such as...

1 year ago

D365 CS: Spice up your case forms with new controls!

Are you looking to enhance the appearance and functionality of your Dynamics 365 Customer Service case forms? Look no further! The 360 custome...

2 years ago

Dynamics 365 Business Central: Different licenses for different production environments (Essentials and Premium in separate environments, on the same tenant)

Hi, Readers.I just noticed an important change in Business Central licensing policy today. So I’ll share it briefly in this post. The ch...

2 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

Use the Contact Center AI summary for call quality management

The 10 Best Keyboard Shortcuts for Dynamics 365 Business Central

Dynamics 365 Business Central: How to quickly get field length from table number and field number

Associate and Disassociate Record in CRM2016

How to Call Custom Action from JavaScript in Dynamics 365 using Xrm.WebApi.online.execute?

D365 CS: Spice up your case forms with new controls!

Dynamics 365 Business Central: Different licenses for different production environments (Essentials and Premium in separate environments, on the same tenant)

CRM IS BROKEN! Let’s fix it together.

PowerApps – Get Canvas App Logged-In User Role from Dynamics 365

Azure Service Bus Integration with Dynamics 365

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