Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
In a rapidly changing business landscape, organizations face numerous challenges in meeting their customers' expectations and staying relevant...
With Microsoft providing us more flexibility with Power Automate (MS Flow), we can now retrieve working days and holiday details of the CRM Se...
Six months ago, we introduced Microsoft Dynamics 365 Copilot, the world’s first AI Copilot natively built for customer relationship management...
The era of AI is here, and it’s transforming how companies service customers in the field. The post AI at your service with Copilot in Microso...
Connections in Dynamics 365. Should we still use them? Connections are very flexible and could be an option for some use cases. But most of th...
Powerful segmentation is coming to Dynamics 365 Sales. When you are running marketing campaigns and leads are coming more than you can handle ...
Many a time I have been asked about lead scoring in Dynamics 365 Marketing. Sellers thrive off of good leads, and marketers will want to hand ...
Hello everyone and welcome to my blog. In today’s blog I will discuss on how to display all contacts whose birthday falls in the current...
Marketo Dynamics 365 Marketing We can create forms in Marketo to be used on the landing pages. There are 4 types of Marketing forms – Landing ...
This video is a demonstration of how the Charity Hub CRM integrates with Microsoft Word Templates, seamlessly connecting CRM data with documen...
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