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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Licensing

Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will be introducing all its features and...

2 months ago

The Rise of “Vibe Coding”: How AI is Transforming Custom Software Development?

In the rapidly changing world of custom software development, vibe coding is a new trend in the spotlight. This revolutionary approach uses ar...

4 months ago

Customize the Real-time Marketing Form form / Form Editor to add field (Dynamics 365 Customer Insights – Journey)

Suppose we want to add the Lead Type (a custom choice field) to the Marketing Form’s form / form settings (RTM). Open the Form table for custo...

8 months ago

Harnessing transformative AI for field service excellence

Microsoft Dynamics 365 Field Service customers can use Connected Field Service to seamlessly connect their IoT devices to diagnose problems. T...

9 months ago

Meet Whatsapp4Dynamics – the latest BFF for WhatsApp and Microsoft Dynamics 365 CRM

WhatsApp is not just a messaging app. It is a powerful platform for any businesses, as it offers convenience, versatility, and familiarity to ...

1 year ago

Copilot in Microsoft Dynamics 365 Customer Service | Example with email communication

2 years ago

Maplytics Jan23 Release - Enhancements to Auto Scheduling, Mobile UI, Route Tracking, and more!

Maplytics, the premier geo-mapping app for Dynamics CRM, continues to evolve with its Jan23 release. This latest update offers a host of enhan...

2 years ago

Business Central 2022 wave 2 (BC21) new features: Configure OneDrive integration (New assisted setup: Connect your files to the cloud)

Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]

2 years ago

Breaking Down CRM Rest builder Query.

Basic but needed – In this blog post i will break down the CRM rest builder query code line by line to help you understand what exactly ...

4 years ago

Export All Option sets from Dynamics 365 using Excel file

Follow the steps below to generate excel file with all option sets choice fields from Dynamics 365. Step 1: Install XRM Toolbox Install XRM To...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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