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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

What Microsoft’s End of Support for Dynamics GP Means for Your Business

Introduction As a decision-maker, Microsoft’s recent announcement about Microsoft Dynamics GP end of life by September 30, 2029, marks a…...

3 months ago

Integrating AI into CRM: Key Features to Look for in a Modern Solution

Did you know that businesses integrating AI in CRM (customer relationship management) see a 50% boost in lead conversions and more than 70% in...

6 months ago

How to streamline sales and marketing with Copilot

How to streamline sales and marketing with Copilot

In this video, you'll learn how Copilot can streamline sales and marketing processes to improve the customer experience. Lori Lamkin, Corporat...

9 months ago

Populate Lookup fields and Text fields from an Entity to Another Entity using JavaScript – Dynamics 365 CRM

There are cases where we need to set a lookup field on a Dynamics 365 or Power Apps, where we want to retrieve value of lookup fields or Text ...

12 months ago

Additional Capabilities in Timeline View within Microsoft Dynamics 365 CRM

There are some additional features added to the Timeline view in the recent 2023 release wave 1 plan, like Display Layout, Copy to Clipboard c...

1 year ago

Deep dive: Supply chain management with Dynamics 365

Deep dive: Supply chain management with Dynamics 365

1 year ago

Get CRM Right, by Getting Expectations Right

By JC Quintanta I have been thinking a lot about “CRM” as I prepare to release the seventh (and surely not last) revision of my book Speaking ...

2 years ago

Viva for Sales in Dynamics 365 for Sales Wave 2 Release Notes

What Happened to “Teams and Outlook Collaboration?” Viva for Sales Took It! There was a section in the Dynamics 365 Sales 2022 rel...

2 years ago

Replicate Dynamics 365 CRM Security Model in SharePoint with Seamless Document Management!

Replicate Dynamics 365 CRM Security Model in SharePoint with Seamless Document Management!

2 years ago

Get current user id using JavaScript in Dynamics 365 CE CRM script

To get current user id you can use the following script: This will return GUID with curly braces. To get current user name you can use the fol...

2 years ago

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