Microsoft Dynamics 365 Customer Engagement: Latest updates

Microsoft Dynamics 365 Customer Experience Analyst : Create or modify a table

In Microsoft Dataverse, a table is the fundamental building block used to store and manage data, similar to a database table. Each table consi...

How to Configure Generative AI Plugin in Copilot for Improved Customer Service

Microsoft has added new AI features to Dynamics 365 Customer Service to improve customer support. One of the most useful additions is the Cust...

Under the Hood: Building an AI-Driven Storefront with Dynamics 365 Commerce 

To power the next generation of omnichannel retail, we have modernized the Dynamics 365 Commerce POS with a new framework built on React and F...

Understanding Dataverse search in Dynamics 365 – Quick Review

Hi Folks, One of my colleagues asked about Dataverse search, hence I am writing this article on Dataverse Search in Dynamics 365 and in the en...

Dynamics 365 Business Central: The namespace ‘xxxx’ is unknown in CalcFormula Property

In this post, we will discuss a common error that occurs during the development process of Business Central. The error message reads, "The nam...

MB260 :Microsoft Customer Data Platform

In this post, you'll dive into the world of customer data platforms and explore Microsoft's MB260 Customer Data Platform. The focus is on desi...

Exploring Dynamics 365 Business Central and the Power Platform with MVP Gulshan Shubham

If you are curious about the world of Dynamics 365 Business Central and the Power Platform, then this podcast episode is perfect for you. MVP ...

What is the use of resource pay types in Dynamics CRM Field Service?

Resource pay types can be used to track your company’s costs associated with a resource booking. When the status of a resource booking record ...

Top things to consider when selecting Dynamics 365 partner – Why AlphaBOLD?

When choosing a Dynamics 365 Customer Engagement partner, there are several factors to consider ensuring that you find the best… The pos...

Configure web resource for Dynamics 365 for phones- Quick Tip

If you're using Dynamics 365 for phones and have a custom HTML web resource on your dashboard that you want to make visible on the mobile clie...