How to Configure Generative AI Plugin in Copilot for Improved Customer Service
Microsoft has added new AI features to Dynamics 365 Customer Service to improve customer support. One of the most useful additions is the Cust...
Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
Microsoft has added new AI features to Dynamics 365 Customer Service to improve customer support. One of the most useful additions is the Cust...
Hi, Readers.Today I want to share a piece of information that Microsoft officially announced yesterday, Dynamics GP will reach end of support ...
In this post, we will discuss a common error that occurs during the development process of Business Central. The error message reads, "The nam...
In this post, you'll dive into the world of customer data platforms and explore Microsoft's MB260 Customer Data Platform. The focus is on desi...
For a successful sales process, you need to stay up-to-date with crucial sales information like deal closures, opportunities won, incoming lea...
Satish from Aha Apps interviewed Sunil Raheja, the Dynamics CRM practice head, about the problems he had been working on recently. Sunil menti...
Introduction We learned how to link teams with Microsoft Dynamics 365 CRM in our previous blog. We will now learn how to view Teams chat in th...
Resource pay types can be used to track your company’s costs associated with a resource booking. When the status of a resource booking record ...
SharePoint is a highly versatile platform that can be molded into various applications, including customer relationship management (CRM) solut...
I like to share Dynamics CRM plugin best practice. For improved performance, Microsoft Dynamics 365 caches plug-in instances. The plug-in’s Ex...