Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
In today’s retail landscape, payments have evolved into a strategic inflection point—where customer expectations, brand trust, and operational...
This is going to be a very short blog as I am going to just reference my previous blogs to achieve a solution for this. I have talked about Cu...
Hello Everyone,Today i am going to share my thoughts on using segments to decide which path a customer should take on Dynamics 365 Custo...
In this blog post, the author sheds light on an important feature that appears in Microsoft's release waves update for 2024 - Dynamics 365 Dat...
The 2023 Release Wave 1 of Dynamics 365 Sales announced a new feature called "Provide intelligent suggestions to improve seller effectiveness"...
WhatsApp is the most popular messaging app globally, boasting a staggering user base of over 2 billion active users! Renowned for its simplici...
Generation of reports at planned frequencies in desired formats is integral to any business operation. Microsoft Dynamics 365 users gen...
Microsoft Dynamics 365 is a powerful CRM tool that helps businesses manage customer relationships efficiently. It provides a comprehensive set...
If you're working with Dynamics 365 SDK and need to create or update records using alternate keys, this post is for you. The post walks you th...
This post is about displaying in-app notifications in Dynamics 365 using JavaScript and Power Automate flow. With this functionality, you can ...
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