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Dynamics 365 Customer Voice – Conceptual Diagram (updated)

Dynamics 365 Customer Voice – Conceptual Diagram (updated)

This article presents an updated version of the conceptual diagram for Dynamics 365 Customer Voice that now includes Dynamics 365 Marketing. The diagram offers a brief explanation of the key components, and credits Guro Faller for their suggestion to incorporate Dynamics 365 Marketing into the diagram.

If you're looking to visualize the Dynamics 365 landscape, this updated diagram may be of help. And for more information on Dynamics 365 Customer Voice, check out the author's original article linked in the post.

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Mastering requirements and solution envisioning for Microsoft Business Applications – Ideas and techniques to foster shared understanding of requirements, and better solution envisioning for the Power Platform and Dynamics 365
Mastering requirements and solution envisioning for Microsoft Business Applications – Ideas and techniques to foster shared understanding of requirements, and better solution envisioning for the Power Platform and Dynamics 365

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