Loading...

How to – Configure Azure Event Grid System Topic and Subscription to enable Call recording and SMS in Dynamics 365 Omnichannel Voice

How to – Configure Azure Event Grid System Topic and Subscription to enable Call recording and SMS in Dynamics 365 Omnichannel Voice
Azure Communication Services uses Azure Event Grid to send real-time event notifications for chat, telephony, video, SMS, and voice calling events. Azure Event Grid will then route the event messages to the subscribers, one of them being the Azure Application we registered while configuring the Voice channel. https://nishantrana.me/2022/10/17/how-to-set-up-omnichannel-voice-using-azure-communication-service-acs/ We had specified the Azure App id … Continue reading "How to – Configure Azure Event Grid System Topic and Subscription to enable Call recording and SMS in Dynamics 365 Omnichannel Voice"

Published on:

Learn more
Nishant Rana's Weblog – Everything related to Microsoft .NET Technology
Nishant Rana's Weblog – Everything related to Microsoft .NET Technology

Everything related to Microsoft .NET Technology

Share post:

Related posts

Fundamentals of Azure DevOps with SQL projects

Building automated pipelines with your SQL database projects enables you to build a rich CI/CD ecosystem to ensure that your application is be...

2 days ago

Upcoming Change: NTLM Removal in Git (libcurl) – Impact to Azure DevOps Server Customers

Overview In September 2026, NTLM support will be removed from libcurl, which is used by Git for HTTP(S) operations. As a result, Git operation...

2 days ago

What’s new across Microsoft SQL in 2026 so far (SQL Server, Azure SQL, and SQL database in Fabric)

We’re halfway through 2026, and Microsoft SQL has not slowed down. Since SQLCon/FabCon in March (where we released a ton of things, and those ...

3 days ago

Beyond Attribution: Pipeline Intelligence from Marketing Activities with Dynamics 365 CE/CRM and Power BI

At New Dynamic, a marketing reporting project evolved into something much larger. What began as an effort to better understand marketing activ...

4 days ago

Power Automate Flow — HTTP Trigger to Azure OpenAI

Build the secure Power Automate HTTP trigger flow that receives free text from the portal, calls Azure OpenAI using your smart-form-extract de...

5 days ago

Spring AI 2.0 is GA: Vector Search, Memory, and Agents on Azure Cosmos DB

The wait is over. Spring AI 2.0 is generally available, and Azure Cosmos DB is right there with it. With this release, Spring AI graduates int...

5 days ago
Stay up to date with latest Microsoft Dynamics 365 and Power Platform news!
* Yes, I agree to the privacy policy