Microsoft Dynamics 365 Blog

Extend Copilot capabilities with plugins  

This post introduces prompt plugins as a means of securely accessing Dataverse data such as customers, products, and cases via Copilot. These ...

2 days ago

Microsoft Dynamics 365 Field Service has introduced Copilot capabilities that provide field service managers with an AI-powered assistant. By ...

3 days ago

This blog post is a follow-up to a previous one discussing how businesses can use Warehouse management only mode in Microsoft Dynamics 365 Sup...

3 days ago

Microsoft has unveiled its latest feature, Tracked Components, in Dynamics 365 Supply Chain Management, which streamlines the process of regis...

5 days ago

In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...

5 days ago

Early adopters of Microsoft Copilot in Dynamics 365 Guides are beginning to experience the transformational potential offered by this mixed re...

9 days ago

The introduction of Automatic re-waving is helping to streamline shipment processes by automating the re-allocation of non-allocated shipment ...

13 days ago

We are excited to announce that summary configuration for work order recap with Copilot in Dynamics 365 Field Service is now available for pub...

13 days ago

In this extraordinary age of AI, we find ourselves on the brink of a profound revolution. Companies are looking for generative AI to solve lon...

17 days ago

A new onboarding wizard in the Dynamics 365 Implementation Portal makes it easy to create implementation projects and access guidance, insight...

18 days ago