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Microsoft Power Virtual Agent: Latest updates

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

SharePoint Agents – Create Zero Code AI Agent in a few clicks

Now, you can create a zero-code AI Agent that retrieves specific data in SharePoint and communicates with your users using natural language. T...

17 days ago

Integrating PVA with Omnichannel Live Agent -Part 4

Let us continue the omnichannel configuration for live agent transfer from PVA from the previous post. Now lets add the PVA bot in Add bot sec...

1 year ago

Create a Custom Copilot Agent for SharePoint Online

Copilot agents are part of Microsoft's Wave 2 initiative launched in September 2024. Basically, an agent restricts Copilot queries to a define...

2 months ago

Unified Routing – Agent Capacity / Availability Issues

Whilst using Microsoft’s Dynamics 365 Contact Center, Unified Routing is used to route conversations to agents. A process which needs to lever...

3 months ago

Dynamics 365 Business Central: System tables, Virtual tables and Virtual tables (entities) in Dataverse

Hi, Readers.Today I would like to briefly talk about System tables, Virtual tables in Business Central and Virtual tables (entities) in Datave...

5 months ago

Adding new consolidated infra IPs to the portal access and SIEM agent connection sections

A recent update to Microsoft Defender for Cloud Apps network requirements involves the addition of new IPs to the portal access and SIEM agent...

1 year ago

Power Virtual Agents Copilot – Put your customer care on autopilot and increase employee productivity and satisfaction

Before we begin our discussion of Power Virtual Agents Copilot, let's get you up to speed on Microsoft Copilot in general. In previous posts, ...

1 year ago

Microsoft Teams: EHR Connector Virtual Appointment usage report for user access

This post focuses on Microsoft Teams EHR Connector and the Virtual Appointment Usage Report, which allows organizations to view the usage info...

1 year ago

Virtual Table in Dataverse

This video explores the concept of virtual tables in Dataverse - a powerful feature that allows you to create tables based on a specific query...

2 years ago

Microsoft Teams: Virtual Appointments calendar analytics

Get ready to leverage end-user calendar analytics in the Virtual Appointment Teams application with the Microsoft Bookings Release. This updat...

2 years ago

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Microsoft Power Virtual Agent: Latest updates

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