Microsoft Teams: Latest videos

Microsoft Build 2024 - Day one highlight

Microsoft Build 2024 kicked off with a bang on day one, featuring an interview with Eu Nice Loh, Senior Product Manager at Microsoft. Loh sat ...

Can Dynamics 365 Sales (CRM) Be Customized?

The video in this link explores the topic of customizing Dynamics 365 Sales (formerly known as CRM). Dynamics 365 Sales is a powerful tool for...

Boost user engagement beyond Teams and make your apps intelligent

Gamification in Microsoft Dynamics 365 CRM - Boost Sales with Fun!

If you're looking to boost sales in Microsoft Dynamics 365 CRM, look no further than gamification. Incorporating gamification into the sales p...

Microsoft 365 Copilot Business Chat: Never lose track of your email conversations again

Copilot in Microsoft Dynamics 365 Customer Service | Example with a chat conversation

This video showcases Copilot, a feature of Microsoft Dynamics 365 Customer Service that introduces artificial intelligence to customer service...

Dynamics 365 Sales Accelerator with Swapnil Agarwwal

In this video, Swapnil Agarwal presents Dynamics 365 Sales Accelerator, providing a comprehensive overview of its features and capabilities. T...

Customer experience with Dynamics 365 – 2022 Release Wave 2 Launch

In this video, you'll get an overview of the latest capabilities being released across Dynamics 365 Marketing, Sales, and Customer Insights, a...

Microsoft Digital Contact Center Platform - Overview Demo

This is a demo providing an overview of the Microsoft Digital Contact Center Platform. The platform is designed for businesses that need to es...

Dynamics 365 Customer Service 2022 Release Wave 2 Release Highlights

In this video, you will get a sneak peek into the exciting enhancements coming up with the 2022 Release Wave 2 of Dynamics 365 Customer Servic...