Microsoft Dynamics 365 & Power Platform Articles

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Dynamics 365 Omnichannel Customer Journey Guide: WhatsApp, SMS & Live Chat

A customer starts with a website chat, moves to WhatsApp, receives an SMS reminder, and later contacts support again. For the customer its one...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 6 days ago 8

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Introduction A website can publish content, collect leads, process applications, or give customers access to account records. Those jobs need ...

Softchief Learn 6 days ago 9

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Introduction Microsoft Dynamics 365 Business Central has become one of the most widely adopted cloud ERP solutions for small and medium-sized ...

Softchief Learn 6 days ago 5

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Taking the Ask, Plan, Human in the Loop and Agent workflow out of the diagrams and into a real project: building an AdventureWorks-style Micro...

BI Insight 6 days ago 11

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Hi, Readers.The public preview for Dynamics 365 Business Central 2026 release wave 2 (BC29) is available. Learn more: Link. I will contin...

Dynamics 365 Lab 6 days ago 12

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Power Tech Speck (Girish Uppal) 6 days ago 6

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In case you haven’t already seen the blog post on the Power BI blog or the discussion on LinkedIn, we at Microsoft published a new white...

Chris Webb's BI Blog Chris Webb's BI Blog 7 days ago 8

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In this video we are going to build a multi-agent workflow in Copilot Studio. And ... The post Video: Multi-Agent Workflows In Copilot Studio ...

Matthew Devaney - No Ads, No Fluff, Just Power Apps Stuff 7 days ago 7

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You’re mapping out a critical housing management or case triage workflow in Dynamics 365, and a senior operational colleague dr...

#D365ForHousing 7 days ago 8

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Microsoft Teams mobile will feature a redesigned header and lightweight dashboard for chats and channels, improving navigation and access to k...

M365 Admin 7 days ago 18

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