Dynamics 365 Contact Center – Use optimized setting to update presence
We are announcing the ability to use an optimized setting to update presence in Dynamics 365 Contact Center. This feature will reach general a...
25 days ago
Microsoft Dynamics 365 Sales: Latest updates
Elevate your sales game with insights from our curated collection of Microsoft Dynamics 365 Sales blogs. Stay ahead with the latest trends, strategies, and expert advice to boost your sales performance and drive revenue growth.
Microsoft Dynamics 365 Customer Experience Analyst : Differentiate view types
In Dataverse, a view is a saved definition of how data from a table is presented to users. Views determine which columns (fields) are displaye...
1 month ago
Microsoft Dynamics 365 Customer Experience Analyst :Configure business rules
A Business Rule in Dataverse is a no-code way to apply logic and enforce validations directly on data and forms, ensuring consistency across a...
1 month ago
Microsoft Dynamics 365 Customer Experience Analyst : Configure relationship behaviors
In Microsoft Dataverse, relationship behaviors define how records in related tables interact with each other, especial...
1 month ago
What if…? Empty fields are hidden by default in Dynamics 365 CRM?
💭What if…? Empty fields are hidden by default in Dynamics 365 CRM? 🧐 Some other CRM’s, like Hubspot, have this feature. When vie...
2 years ago
Introducing Copilot in Dynamics 365 Field Service, helping your frontline deliver exceptional service with next-generation AI
Delivering exceptional service is key for building customer preference and loyalty. But timely resolution can get challenging when fragmented ...
2 years ago
Enabling/creating the entity as type “Elastic” within Microsoft Dynamics 365 CRM
With the wave 1 rollout in Microsoft Dynamics 365 CRM earlier this year, there has been an addition of a new type of entity in Dynamics CRM. I...
2 years ago
Dynamics 365 Business Central: Creating Report with temporary table
Hi, Readers.Today I would like to talk about how to create Report with temporary table in Business Central.For experienced developers, this is...
2 years ago
Top Project Management CRM Add-On For Microsoft Dynamics 365
Many CRM solutions don’t come equipped with extensive project management tools. But many professional services firms need service management a...
3 years ago
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