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Microsoft Dynamics 365 Project Service Automation: Latest updates

Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.

How to Integrate WhatsApp with Dynamics 365 CRM Using Meta or Twilio APIs

In a world where customers expect instant, personalized service, integrating WhatsApp with your CRM isn’t optional—it’s a strategic necessity....

1 month ago

Experience the future of customer service with AI agents

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer In...

2 months ago

How to Manage Document Attachments from Customer to Service Order in Service Management in Microsoft Dynamics 365 Business Central?

Introduction Managing important documents is crucial for service operations. Microsoft Dynamics 365 Business Central 2024 update Released Wave...

5 months ago

Dynamics 365 Field Service – Enhance Copilot experiences in the web app

We are announcing the Enhance Copilot experiences in the web app feature for Dynamics 365 Field Service. This feature introduces usability imp...

6 months ago

Omnichannel for Customer Service – Personal Numbers

Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for inco...

11 months ago

Integrating WhatsApp Business API with Dynamics 365 CRM | Tutorial

This article is a tutorial on integrating the WhatsApp Business API with Dynamics 365 CRM. The video linked below provides a step-by-step guid...

1 year ago

New products supported by Auto-Claim Policy

The new addition of Microsoft Project and PowerAutomate to the auto-claim policy allows for seamless license assignments at a product level wi...

1 year ago

Extend your existing Dynamics 365 Supply Chain Management application to unlock a new AI powered B2B digital selling experience with Dynamics 365 Commerce.

This post highlights the benefits of leveraging Dynamics 365 Commerce to extend your existing Dynamics 365 Supply Chain Management application...

1 year ago

Release wave 1 expands agility, automation, and innovation across Microsoft Dynamics 365 and Power Platform

Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabili...

2 years ago

Dynamics 365 Supply Chain Management 2022 Release Wave 2 Release Highlights

Get ready for Dynamics 365 Supply Chain Management 2022 Release Wave 2, which brings a host of exciting new features and enhancements to the t...

2 years ago

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Microsoft Dynamics 365 Project Service Automation: Latest updates

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