Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks,...
Do you know “Companies utilizing AI have experienced over a 50% increase in lead generation claims resources. Also, as per the resources, “Com...
Microsoft Dynamics 365 Copilot is a powerful AI tool designed to streamline workflows and…
To enable the feature of generating knowledge articles through Copilot, navigate to Customer Service Admin Center >> Agent Experience ...
The era of AI came upon us quickly, and many business leaders are scrambling to determine AI strategies that provide the best way forward for ...
Dynamics 365 Field Service released a new and improved signature control to capture customer signatures on mobile devices. The post Capture...
Microsoft has rolled out a new service aimed at catering to high-volume SMTP scenarios and other internal communication requirements that exce...
Copilot (preview) for Dynamics 365 Customer Service provides the following features – To enable it, navgiate to Customer Service Admin Center ...
In today's digital age, customer expectations have evolved dramatically, and businesses must adapt to deliver consistent and personalized expe...
If you're interested in Dynamics CRM and Azure, this post explores the Azure-aware plug-in and its potential for leveraging Azure Service Bus ...
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