Microsoft Dynamics 365 Marketing Insights: Latest updates

Dynamics 365 Field Service : Manage time off requests

In Dynamics 365 Field Service, managing time off requests is an essential part of workforce scheduling and resource availability. It ensures t...

The future of retail with Dynamics 365 AI-powered ERP solutions

This year at NRF, we will showcase the latest AI and agent innovations in Dynamics 365 AI-powered ERP and Service solution. The post The futur...

Leveraging AI in Dynamics 365 Customer Insights and Journeys

Introduction Microsoft recently surveyed customers and found that 91% are more inclined to interact with brands that keep track of… The ...

How to Leverage Chat Feature in Dynamics 365 Customer Service

Introduction Are you struggling to deliver the exceptional customer service your clients expect? Do disjointed customer data, frustrated custo...

{How to} Customize how records are sorted in the Dynamics 365 Customer Service inbox

If you're looking to customize how records are sorted in the Dynamics 365 Customer Service inbox, this tutorial can guide you through the proc...

Dynamics 365 Business Central: Can we exceed the number of production environments (Two production environments without purchasing additional environments)

Are you wondering if it's possible to have more than two production environments in Dynamics 365 Business Central without purchasing additiona...

History of Dynamics 365 Business Central/NAV

This is a history of the various versions of Dynamics 365 Business Central/NAV. (Ignore some minor versions and region-specific versions) Summ...

Dynamics 365 Field Service is Getting Major updates with Hector Garcia Tellado

Hector Garcia Tellado is set to bring major changes to Dynamics 365 Field Service, and this podcast sheds some light on what to look forward t...

User Story key components – for your Dynamics 365 or Power Platform project.

In this post, the author discusses the key components of user stories for Dynamics 365 or Power Platform projects. The author shares an experi...