Dynamics 365 Contact Center – View previously closed persistent conversations
We are announcing the ability to enable your site’s visitors to review their previously closed conversations in Dynamics 365 Contact Cen...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the ability to enable your site’s visitors to review their previously closed conversations in Dynamics 365 Contact Cen...
In this video, we kick off an exciting new series focused on extending Copilot Studio capabilities by connecting it to real enterprise data! �...
Microsoft 365 service health email notifications will be available in multiple languages starting from late June 2025, completing by mid-July ...
Hi, Readers.Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. More details: General Available: Dynamics 365 Busine...
Today, we’re announcing the first pricing update for Microsoft Dynamics 365 in more than five years. The post New pricing for Microsoft Dynam...
Your CRM experience is about to reach new levels—get ready to master Dynamics 365 CRM like never before! Every endeavour in a business aims to...
Hi, Readers.There’s not much time left until 2023 ends but I hope you spend the rest of the year happily!At the end of the year I would like t...
As technology advances, customers’ expectations reach an all-time high. As a result, CRM technology has greatly evolved in recent years ...
In Dynamics 365 Customer Engagement (CRM), you can now update your system to use the enhanced email experience. This update reached GA last mo...
This post discusses how to resolve the Internal_CompanyNotFound error that arises when attempting to integrate Dynamics 365 CE and Business Ce...
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