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Dynamics 365 Customer Service Podcast Episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

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Podcast

Declarative agents update

Jeremy Thake catches up with Andrew Connell to talk through the latest updates you can work with now in Declarative agents inside of Microsoft...

Microsoft 365 Developer Podcast 1 year ago 55
Podcast

Episode 116 – Copilot Experience with Mark Rackley

In this episode, Mark Rackley shares his experience with the Copilot feature in Microsoft 365. Copilot is a recently released feature that all...

Microsoft 365 Voice 2 years ago 36
Podcast

How to get ready for Microsoft 365 Copilot

Get information ready for search, put key prerequisites in place, and assign licenses to prepare for the next transformation in how we work wi...

Microsoft Mechanics Podcast 3 years ago 18
Podcast

Supply Chain pain points and progress, with Mark Weimann

In this episode of Connected & Ready, host Gemma Milne interviews Mark Weimann, senior technical specialist for Microsoft Dynamics 365 Sup...

Connected & Ready 4 years ago 10
Podcast

Property Pane Portal project with Christophe Humbert

Christophe Humbert joins Jeremy and Paul to talk about his Property Pane Portal project and the help he has received from the M365 Dev Communi...

Microsoft 365 Developer Podcast 4 years ago 13
Podcast

Episode 495 - How APIM powers Backbase's Grand Central

Hearing how our ISVs are using Azure in innovative ways is always eye-opening. So, we are fortunate to have Saquib Rashid, a Technical Strateg...

The Azure Podcast 2 years ago 32
Podcast

Introducing Copilot in the Microsoft 365 admin centers

Streamline daily admin tasks with AI-powered insights, natural language queries, and automation using Microsoft 365 Admin Copilot. Quickly rec...

Microsoft Mechanics Podcast 1 year ago 81

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