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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

How Microsoft Agent 365 works

Bring AI agents directly into your daily workflows with Microsoft Agent 365. Agents have their own identity, email, OneDrive and Teams presenc...

17 days ago

Introducing Windows 365 Link

Windows 365 Link is the first Cloud PC device purpose-built for Windows 365. It can connect to your Cloud PC in seconds with a simple sign-in,...

1 year ago

Episode 356 – The ROI of Microsoft 365 Copilot

In Episode 356, Ben and Scott revisit the ROI of Microsoft 365 Copilot, discuss some methods for bulk restores from the SharePoint Online Recy...

2 years ago

Episode 473 - Azure Arc

In this episode, Vishwas Lele, the CTO of Applied Information Sciences, sheds light on the history and features of Azure Arc. The service enab...

2 years ago

A Lesson on Leadership

Deb Cupp, President of Microsoft Americas, joins Ann on this week's episode of Afternoon Cyber Tea. Deb is responsible for delivering Microsof...

2 years ago

How to get ready for Microsoft 365 Copilot

Get information ready for search, put key prerequisites in place, and assign licenses to prepare for the next transformation in how we work wi...

2 years ago
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