Microsoft Dynamics 365 Customer Service: Latest videos

Webinar - Send WhatsApp Messages Directly from Dynamics 365 CRM – A Complete Walkthrough!

If you're looking to streamline your customer communication within Dynamics 365 CRM, this webinar is a must-watch. The video provides a compre...

Integrating WhatsApp Business API with Dynamics 365 CRM | Tutorial

This article is a tutorial on integrating the WhatsApp Business API with Dynamics 365 CRM. The video linked below provides a step-by-step guid...

The age of AI comes to customer service and field service

Copilot in Dynamics 365 Field Service | helping your frontline deliver exceptional service

Extending customer service to the field | Lili Cheng, Charles Drayton

Marketing Content Management in Dynamics 365 Marketing

This video is a comprehensive guide on Marketing Content Management in Dynamics 365 Marketing, offering valuable insights and tips to help you...

Capture Signature and Scan barcode and store data in Dataverse using Canvas App - Delivery Boy App

This video is a walkthrough for building a Delivery Boy App using Canvas App. By capturing a signature and scanning barcodes, this app enables...

Get 30 Days Free Trial of Microsoft Dynamics 365 | 2022 💻

Looking to take Microsoft Dynamics 365 for a spin? Now you can with a free 30-day trial. This cloud-based enterprise resource planning softwar...

Microsoft Dynamics 365 Outlook Integration: Demo

This video showcases the seamless integration between Microsoft Dynamics 365 and Outlook, offering you a comprehensive understanding of how th...

New Dropdown in Dynamics 365 for Related Activities

This video showcases the new dropdown feature in Dynamics 365 that streamlines the process of managing related activities. With this new featu...