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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 128 – Manage Self-service purchases in M365

https://www.youtube.com/embed/pvHExkzm2QE

22 days ago

Episode 378 – Azure Compute Fleet

Episode 378 of the Microsoft Cloud IT Pro Podcast is all about the recently announced Preview service Azure Compute Fleet. This new Azure infr...

10 months ago

Introduction to Global Secure Access for Securing Your Digital World | Episode 375

Episode 375 of the Microsoft Cloud IT Pro Podcast takes a deep dive into Microsoft's Global Secure Access (preview) offering. It is an integra...

11 months ago

How Sales Copilot Works & How To Set It Up

Close sales deals quickly and efficiently with the new generative AI powered Sales Copilot. It provides an intelligent natural language interf...

1 year ago

Episode 356 – The ROI of Microsoft 365 Copilot

In Episode 356, Ben and Scott revisit the ROI of Microsoft 365 Copilot, discuss some methods for bulk restores from the SharePoint Online Recy...

1 year ago

New Windows 365 App & Management Updates

Find out what’s new and what’s coming in Windows 365, if you're using it or administering the service for your organization, including the new...

2 years ago

Use Natural Language & Prompts with AI Models | Azure OpenAI Service

For your next application, leverage large-scale, generative AI models with a deep understanding of language and code, using Azure’s OpenAI ser...

2 years ago

Episode 310 – Azure Quota API and Bastion shareable links

In Episode 310, Ben and Scott discuss the preview of a new API for managing your Azure resource quotas using the Azure Quota Service API. They...

2 years ago

New Windows 365 App & Management Updates

Find out what’s new and what’s coming in Windows 365, if you're using it or administering the service for your organization, including the new...

2 years ago

Building Customer Trust in the Face of Cyber Attacks

Named one of the Top 25 women leaders in cybersecurity Wendy Thomas, President, and CEO of SecureWorks joins Afternoon Cyber Tea with Ann John...

3 years ago

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