Microsoft Dynamics 365 Customer Service: Latest videos

Integrating WhatsApp Business API with Dynamics 365 CRM | Tutorial

This article is a tutorial on integrating the WhatsApp Business API with Dynamics 365 CRM. The video linked below provides a step-by-step guid...

Copilot in Microsoft Dynamics 365 Customer Service - Case Summary and Email example

Copilot in Microsoft Dynamics 365 Customer Service | Example with email communication

[Solved] Portal provisioning failed. You can retry portal provisioning or contact Microsoft support

Check out this video for a solution to the common issue of portal provisioning failure when working in Dynamics 365 Customer Engagement. The v...

Copilot in Microsoft Dynamics 365 Customer Service | Example with email communication

Capture Signature and Scan barcode and store data in Dataverse using Canvas App - Delivery Boy App

This video is a walkthrough for building a Delivery Boy App using Canvas App. By capturing a signature and scanning barcodes, this app enables...

Catch the wave of Location Intelligence in Dynamics 365 CRM with the unique features of Maplytics!

If you're looking to harness the power of Location Intelligence in your Dynamics 365 CRM, Maplytics is the solution for you. With its unique f...

Clone, Export & Restore data in Microsoft Dynamics 365 CRM - All possible with just 1 Click

In this video, you'll learn how to clone, export and restore data in Microsoft Dynamics 365 CRM with just a single click. Dynamics 365 CRM is ...

Microsoft Dynamics 365 Sales: Tutorial for Beginners

Are you new to Microsoft Dynamics 365 Sales and looking for a comprehensive tutorial to help you get started? Look no further! In this beginne...

Easy Record Sharing in Dynamics 365

This is a video tutorial on how to easily share records in Dynamics 365 - a powerful tool for managing customer data. The tutorial is easy to ...