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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Copilot Control System explained

With the Copilot Control System, you can control Copilot experiences spanning IT administrator tools used every day across the Microsoft 365, ...

6 months ago

Episode 488- Express Route Monitoring

In this episode of the Azure Podcast, Jose Moreno talks with Sujit and Russell about networking, specifically focusing on the configuration an...

1 year ago

Microsoft Intune Suite - beyond endpoint management in 2024

Simplify endpoint management and security with a single, connected experience with the Microsoft Intune Suite. It brings you a broad collectio...

1 year ago

Identity-centric Internet Access protections | Microsoft Entra

Keep your users, devices and data protected with Microsoft Entra Security Service Edge Internet Access. Combine identity and access management...

1 year ago

Microsoft Viva Glint + Copilot to analyze employee feedback at scale

Ensure employees in your organization feel engaged and productive. Know which questions to ask, interpret the results and act on the feedback ...

1 year ago

Episode 471 - AI Trends in Financial Services

On this episode of the podcast, Microsoft's Steve Selleny shares his insights on the latest trends in AI and machine learning observed in the ...

2 years ago

Azure Cosmos DB for PostgreSQL | How it Works

Build highly scalable applications using the distributed Postgres relational database in Azure Cosmos DB for PostgreSQL. See how it works with...

2 years ago

Enhance, Connect, and Manage Content at Scale | Microsoft Syntex Content AI Services

Understand and assemble content at scale, discover and reuse your content in intelligent ways, and as an admin, analyze and protect content. M...

2 years ago

App Architecture | Improve Azure App Performance, Reliability, Security, Operations & Cost

Free tools and guidance with Azure Advisor and the Well-Architected Review to improve your Azure app performance, reliability, security, opera...

3 years ago

Episode 270 – Microsoft Teams Phones and Azure VM Updates

In this episode, Ben and Scott cover a range of topics, starting with the review of a new Yealink phone which integrates with Microsoft Teams....

3 years ago

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