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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 512 - WAF and WARA on the Azure Podcast

Senthuran Sivananthan comes on the show to talk about the Well-Architected Framework (WAF) and Well Architected Resiliency Review (WARA). &nbs...

5 months ago

Episode 487 - Tales from the field with Azure Key Vault

In this episode, Fabian Gonzalez and Jack Lichwa delve into Azure Key Vault, which serves as the backbone for any deployment. They remind us o...

1 year ago

Microsoft Copilot personal and work experiences explained

Increase productivity and creativity with Microsoft Copilot, offering tailored experiences for both personal and work use. With a foundational...

1 year ago

Episode 479 - Radius.- radapp.IO

In this podcast episode, the team speaks with Keith Howling, a Principal Technical Specialist at Microsoft, about Platform Engineering with Ra...

1 year ago

Episode 459 - AIOps

Evan and Sujit talk to Allison Jones, a Group PM for Azure's AIOps System Team. She gives us insights into how Microsoft uses AI/ML to analyze...

2 years ago

Boost the visibility of SharePoint news

This podcast episode explains upcoming feature of SharePoint News Boost. This new feature will allow you to show important news and announceme...

3 years ago

Episode 322 – The communities, they are a changin’

In Episode 322, Ben and Scott talk about the announced rebranding of Yammer to Viva Engage, a new admin center for Viva Engage, and the retire...

2 years ago

Building OfficeAtWork with Martin Seifert

We are introducing a new series of podcasts talking to leaders from companies building products on top of Microsoft 365. Ayca Bas will be join...

2 years ago

Episode 443 | Microsoft's Blockbuster Blizzard Acquisition & Updates to Azure Kubernetes Service

This week Microsoft dropped the news of its biggest acquisition to date and AC and CJ dive in to dissect it from their points of view. News M...

3 years ago

Microsoft Teams Toolkit with Pierce Boggan

Jeremy talks to Pierce Boggan to talk about the Microsoft Teams Toolkit. Pierce talks about why this toolkit is important for Microsoft 365 de...

2 years ago

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